Frequently asked questions

#003 is a recovery moisturizer developed for dry, sensitive and eczema-prone skin, and it is accepted by the National Eczema Association. In a dermatologist-supervised HRIPT study, 103 out of 104 subjects completed sensitivity testing with no evidence of irritation or sensitization under study conditions. #003 complements care; it never replaces prescribed treatment.

Yes — #003 is designed to complement care. When used with prescription topicals, follow your prescriber's directions for order and timing.

In a single-application evaluation of 31 subjects, mean hydration was +55.46% at 30 minutes and +37.19% at 8 hours, and 100% of subjects improved hydration at both measured times. TEWL-related barrier performance was +63.59% at 30 minutes and +61.50% at 8 hours. Individual results vary.

On the face, hands and body. Apply to clean, dry skin after bathing, washing, movement or travel, or whenever skin feels dry or tight. The label direction is once daily.

#003 is fragrance-free, steroid-free, dye-free, paraben-free and petrolatum-free. It is non-GMO, vegan and made in the USA.

#003 was evaluated in adults — the sensitivity test (HRIPT) included people aged 18–67. For infants or children, ask your pediatrician first.

We offer a 30-day return policy with free returns for eligible orders — items must be unused and unopened, with original packaging and proof of purchase. Email Contact@drarsy.com with your order number to start a return.

We ship within the United States and internationally. Orders are processed within 2–3 business days, and shipping is calculated at checkout.