A Reaction to a Skin-Care Product: What to Record and How to Report It
Even a product designed for sensitive skin can cause a reaction in an individual. If a rash appears after a new moisturizer, sunscreen or other product, take the symptoms seriously and preserve enough detail for a useful review.
First, respond to the symptoms
Stop using the suspected product and contact a healthcare professional for advice. If there is difficulty breathing, faintness, swelling of the face or other signs of a severe allergic reaction, call 911. Do not deliberately repeat exposure to prove the cause.
| Situation | A practical next step |
|---|---|
| Product information | Keep the name, ingredient list, purchase information and batch or lot code if available. |
| Timeline | Record when the product was used and when symptoms began; note other new exposures. |
| Clinical care | Ask your clinician whether an allergy evaluation or patch test is appropriate. |
| Reporting | The FDA accepts voluntary reports of suspected cosmetic reactions and product quality problems. |
A report is not a diagnosis
The FDA explains how consumers and healthcare professionals can report a cosmetic-related complaint, including through MedWatch. A report can describe a suspected association even if the exact cause is not yet known. Consider contacting the company using the information on the product label as well.
Learn about hypoallergenic claims and clinical patch testing.
Dr. Arsy Hydration Recovery Moisturizer #003 is a fragrance-free moisturizer for dry, sensitive and eczema-prone skin. Follow the label and your clinician's advice; it is not a treatment for another medical condition.
Sources and further reading
Educational information from Dr. Arsy, not individual medical or legal advice. Cited organizations and researchers do not endorse this product.