Doctor's Notes

An Eczema Telehealth Visit That Fits a Busy Schedule

Moisturizer #003 beside a phone and yoga mat

Between shifts, school pickup and exercise, an in-person appointment can be hard to arrange. Telehealth may be an option for some skin concerns, although a clinician may still need to examine you in person.

Prepare before the call

The American Academy of Dermatology recommends gathering your medical history, medication list and questions, and taking clear, well-lit pictures when your clinician requests them.

Topic What to know
Three useful views A wide view showing location, a comparison with surrounding skin and a focused close-up can help.
Lighting and filters Use even light and turn off beauty filters; check that photos are in focus.
Privacy Ask the office for its secure method of receiving photos and choose a private place for the visit.
Questions Write down symptom timing, suspected exposures, treatment history and what activities are affected.

Know when remote care is not enough

Do not wait for a routine video appointment for severe breathing difficulty, a rapidly worsening serious illness, major eye pain or another emergency. Ask your clinician when to seek urgent or in-person care. At the end of a visit, confirm the diagnosis, treatment instructions and follow-up plan.

Read our guide to tracking eczema symptoms and discussing unexplained itch.

Dr. Arsy Hydration Recovery Moisturizer #003 is a fragrance-free moisturizer for dry, sensitive and eczema-prone skin. Follow the label and your clinician's advice; it does not replace a prescribed treatment.

Sources and further reading

  1. American Academy of Dermatology: Preparing for telemedicine.
  2. American Academy of Dermatology: Taking skin photos.
  3. U.S. HHS: Preparing for telehealth.

Educational information from Dr. Arsy, not individual medical advice. Cited organizations and researchers do not endorse this product.

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